How a Telephone Answering Service Works 

> The client calls you 
> We answer in your company name, using the pre-agreed script 
> Messages are forwarded via email or SMS 
> For anything urgent, calls can be sent directly to your mobile or landline 
> During out of hours a voicemail service picks up your messages 
It really is that simple! 
 
 
 
 
 
 
 
What are customers say; 
 
"We use UK Virtual Services for our Lawn Care and Window Cleaning business. Having this service means we don't miss calls or messages from customers. Works well for us as a business and we have always been happy with Graham and his team" 
Yinni Maguire 
 
 
"We have used the telephone answering service for many years now and always receive a fantastic service" 
Lesley Regan 

Telephone Answering 

Telephone Answering 

Never miss a call, never miss a sale! 
 
UK Virtual Services focus on your calls, so you can focus on your business! 
 
We provide a range of telephone answering services for businesses throughout the UK. So whether you are a small developing business, or a large international corporation, we can handle your calls that are tailored to meet your requirements. Do you want someone to handle all of your calls so you can get on with running your business, or just simply handle your overflow? Then UK Virtual Services are the solution for you. 
 
At a glance see what UK Virtual can offer you... 
 

 

 

Reasons for Having a Telephone Answering Service 

> Service is setup within 24 hours 
> Calls are answered promptly and professionally, meaning you won't miss an important telephone call or sale 
> Increases productivity 
> Reduces business overheads 
> Gives the right impression of your business 
> Cost effective 
> Get the professionalism without the expense: you need not spend on premises, travelling, training, hiring staff or equipment 
It really is that beneficial! 
 

Frequently Asked Questions  

Is there a setup charge? 
No, there is no set up fee. You will just be charged monthly 
Do you provide me with a localised telephone number? 
We do provide this. However, if you would prefer a non-geographic number, we can supply that. 
How do I cancel? 
If you wish to cancel at any time, we would require 1 months notice. Please email reception@uk-vs.co.uk stating your account number and desired termination date. 
What are your business hours? 
Our business hours are 9.00am - 5.00pm. Your telephone calls will be answered during those hours. Callers out of hours will be able to leave a voicemail that you can access. 

 What UK Virtual Services offer you: 

What UK Virtual Services offer you: 

Greetings & Call Scripts 

We’ll help you define how you want your calls answered. Your customers will think our virtual receptionists are in your office. 
 

Message Taking 

Our call handling team will take messages and deliver them to you via email or SMS. Never miss a business opportunity again! 
 

Call Transfer 

We provide the caller’s details and the reason for their call and transfer calls through to you and your team. 
 

Call Screening 

Simply tell us which calls you want us to allow through. 
 

Greetings & Call Scripts 

We’ll help you define how you want your calls answered. Your customers will think our virtual receptionists are in your office. 

Message Taking 

Our call handling team will take messages and deliver them to you via email or SMS. Never miss a business opportunity again! 

Call Transfer 

We provide the caller’s details and the reason for their call and transfer calls through to you and your team. 

Call Screening 

Simply tell us which calls you want us to allow through. 

Interested in our services? 

Interested in our services? 

If you would like to arrange a phone call or face to face meeting to discuss your requirements for telephone answering, we'd love to hear from you.  
Please click on Contact Us... 
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